Privacy policy
At InkTree, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order, we may collect:
- Your name
- Shipping address
- Email address
- Phone number
- Order details
This information is used only to process and deliver your order and provide customer support.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Contact you regarding your order
- Improve our services
We do not sell or share your personal information with third parties except when required to complete your order (such as shipping providers).
Shipping
- Orders are processed as quickly as possible.
- Delivery across Lebanon typically takes 3–5 business days.
- Delivery times may vary during holidays or due to circumstances beyond our control.
Returns & Refunds
Due to the hygienic nature of our products, all sales are final. We do not offer refunds or exchanges once an order has been placed.
If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order, and we will work to resolve the issue.
Contact Us
If you have any questions regarding this Privacy Policy or your order, please contact us through our customer support channels.